Contacting us before you call your insurance company is key. A full property inspection, policy review, and consultation will need to take place with the property owner to formulate a course of action.  This is a free service and you are not obligated to use us after, unless you want to. High quality photographs of the damage will need to be taken and data (measurements and more) will need to be collected from the damage before your insurance company is notified. There are several reasons for this.

First, we need to know exactly where the problem lies, what caused it, when it happened, how it happened, and if further damage can be mitigated or stopped/prevented. Knowing these things going in will help us to have a rebuttal to any theories that the insurance company may contrive. Also, photos are super important! Your insurance company is going to send out their adjuster and they will take photos. But you can’t control what angles or what portions of the damage they will capture. It’s important that we have solid visual proof of the damages in their totality, to refute any arguments about the damages. Filing the claim is something that the insurance company will want you to do in haste; which leaves many things forgotten and only surface information to be given. We file all of the paperwork for you and contact your insurance company. This will prevent both written and spoken mistakes and smooth out the rest of the negotiation process. If you have already filed your claim, that’s okay, we can still help. Even if you’ve already received a pay-out and your claim has been closed; most of the time, we can re-open your claim and re-negotiate your payout. Claim been denied all together? No problem, we can help. For more on how the entire process works, click here.